IT outsourcing: Java, С#/С++, .NET, Python, JavaScript, React, Go

Seldemirov Aleksandr / 08.11.2021

Creatio!

Why will we be talking about Creatio?

Maybe because:

1. We are official certified partners of Creatio at the international level; we customize the platform and do complex integrations of this CRM platform with other systems so they can work together.

2. We are also users of this platform for our own company and can tell you, through experience, the details from the inside. Is it difficult to make the transition to this platform? How easy is it to customize it to your own needs? We are an open book about Creatio and all it can do for a company seeking an all-in-one solution in a CRM and a business process automation platform.

What is Creatio?

This system can do a lot!

Creatio is a powerful low-code/no-code platform that combines BPM (Business Process Management) and CRM (Customer Relationship Management). Creatio’s BPMs and CRMs are easy to configure and do not require developers on staff for basic setups. Three months of employee training assures the knowledge required to properly make the most out of Creatio.

The low-code/no-code philosophy itself, though not a totally new idea, has exploded in popularity in recent years. Why? Mainly, because of the severe shortage of developers. Programmers are not easy to have, it’s a challenge to find and to keep them. In Creatio is a platform with light code that doesn’t require programmers most of the time. A company can purchase add-ons in the Creatio Marketplace which can make Creatio a more complete set customized to your needs, much like a Lego set for kids (and Creatio has a very broad network of partners that develop finished templates for a variety of business tasks) and then configure it by themselves.

Besides, Creatio is designed to unite sales, marketing, customer service, as well as all internal routine business tasks in a single digital environment, which is very convenient for a manager. All business processes are in one place.

Where They Came from

In general, this is originally a Ukrainian company that has come a long way: from a small team that worked with small businesses, they have grown into a serious company, entered the top of the world industry rankings by Gartner and Forrester, gained recognition from private and state corporations, and are building into a completely different level of doing business.

The development headquarter is still located in Ukraine, but the sales headquarter with 600 employees is now in Boston.

The secret of success, our analysts say, lies in the perfectly scalable architecture. They have succeeded in what has stalled a popular platform as Bitrix.

How Our Cooperation Began

ITQuick works mainly with medium and large businesses, we are engaged in digitalization, process automation, and it is very important for us to find the best solution for our clients. We have been studying the market for a long time, analyzing platforms, testing various CRM systems. As a result we chose Creatio because of the following competitive advantages:

  • Ability to deal with sales, marketing, customer service and that can conduct all internal business processes in a single digital environment
  • Modularity and adaptivity
  • Creatio is convenient to work with demands and requests from clients
  • Easy paperwork

Besides, Creatio’s position in the main Industry Analyst site’s ratings played a significant role for us: Creatio grows, strengthens its position, and every year more and more companies choose this platform to develop their business.

So we got interested in Creatio.

And then — well, it was actually a matter of being in the right place at the right time! During a business trip to the U.S. we got in touch with the head of Creatio’s partner network via Linkedin, and a meeting transpired. We met, and we decided that we were compatible and the rest is history!

This was in 2019, Creatio was just reaching a new level at the time — collaboration with large corporations and banks. While working with a small business which uses only one CRM system, there is no need for integration. But when interacting with a bank which uses dozens of different CRM systems for its various needs, the question of how to teach Creatio to «talk» to all the other systems already existing in the project immediately arose. At that time Creatio had a wide partner network, but mostly they were small IT companies with no experience in complex integration.

For ITQuick, various integration projects is a daily reality. We have the necessary expertise, we know what to do, and are well able to do it. Mutual interest led to a full-fledged cooperation. We entered the partner ecosystem quite quickly and now have an official registration on Creatio’s website.

We constantly have about five projects of Creatio customization and integration. 

What about Our Own Experience? 

As promised, we are opening the door to our own workspace: we decided not only to install Creatio systems for our customers (we ourselves are advanced, relevant and all about the digitalization with automation), but we ourselves now switch to using Creatio product in terms of business management, namely we are transferring the whole process of recruitment to this platform.

How did we do it in our infancy? Up to a certain point, we did all the work (recruiting, searching and onboarding of developers by different stacks, from the vacancy to the placement of an employee on the project) in Trello and Excel, and this was convenient: Excel is very flexible, it is also like a Lego, in which you can quickly assemble the necessary functionality. Trello is generally our favorite tool. But, we are growing. When ITQuick databases have outgrown 2000 people and it became necessary for several people to work with these tables at the same time, it got difficult for us to track and store the information. And the cherry on the cake: as soon as several people need to work in Excel, it becomes a hazardous scenario — one careless move can kill the work of another person.  It just doesn’t allow you to change anything at the same time.  

And then we looked in the direction of Creatio’s BPM (Business Process Management System is software that allows you to optimize business processes, namely to automate repetitive, routine tasks. Creatio partner community created a lot of ready extensions and templates, which allow using the best business management practices and faster implementation of new tools into the company’s work). We chose a ready-made Creatio Recruitment template and are currently in the process of setting up the platform and migrating all the data there.We will tell you about the process of implementing the system as we go along. All honest, with failures and successes.  Stay tuned for our news!

Latest

Reading lists
Seldemirov Aleksandr / 26.11.2021

Confluence

We continue to share our experience in our video blog and show the best tools for distributed teams on our YouTube channel. Many years of ITQuick experience is presented in an ...

Seldemirov Aleksandr / 08.11.2021

Creatio!

Why will we be talking about Creatio? Maybe because: 1. We are official certified partners of Creatio at the international level; we customize the platform and do complex in ...

Seldemirov Aleksandr / 30.09.2021

Looking for an effective management tool? Meet Jira!

(Talking about how IT tools are migrating into traditional management) IT project management systems show themselves to be very effective, progressive and high-tech. And since ...

Seldemirov Aleksandr / 23.08.2021

MVP — 2.2. The First Stage of MVP Development — Designing Business Processes.

In the previous series, we talked about what MVP is and outlined the structure of work on MVP development. An MVP is a product that has minimal, but sufficient features to meet ...

Seldemirov Aleksandr / 31.05.2021

What is MVP in IT development. Stages of creating an MVP

Introducing a new series of short videos from ITQuick, Inc. In the first season, we described in detail what roles make up the development team and answered customers' perplexing ...

Seldemirov Aleksandr / 15.03.2021

More than IT outstaffing

Why in ITQuick do we avoid the term outstaffing and prefere to call our services "strengthening the development team?” Perhaps, the problem is the word outstaffing itself. It has ...

Seldemirov Aleksandr / 11.03.2021

IT-outstaffing: a quick maintenance guide

Tiny toddler told his Dad:“I am puzzled so!Outstaffing! Is it good?Answer is you know!” Launching a new product, reorganizing or scaling a business that requires improving plat ...

Seldemirov Aleksandr / 14.12.2020

Simfonia — call and share your screen directly from the browser!

Now it is possible to call and share the screen directly from the browser, thanks to the SimFonia platform. Emerging contemporary online business challenges: Weak or no grow ...

Seldemirov Aleksandr / 21.10.2020

Episode #10. How to become a Senior developer? What experience and competencies is necessary to have?

Senior Developer Who is a Senior developer?At what stage does he join the project?What roles does he interact with?How to become a Senior developer?What competencies for S ...

Seldemirov Aleksandr / 20.06.2020

Episode #9. Architecture and the role of an Architect in an IT project. Architecture and the role of an Architect in IT.

We start discussing the expert roles that are directly related to development.An IT Architect is a role that decides what an information system will ultimately look like.At the in ...

Seldemirov Aleksandr / 07.06.2020

Episode #8. Who is a Project Manager (PM) in an IT projects? The role of a Project Manager (later in the text — PM).

In order to demonstrate how important the role of PM is, we will talk about one project that allowed us to acquire very important insights regarding this role. Example (WO) ...

Seldemirov Aleksandr / 18.05.2020

Episode #7. Who is a Business Analyst in an IT project? The role of a Business Analyst.

Often our customers do not understand why this role is needed if there is a Product Owner with industry expertise and quite good understanding of the future product. Using our ...

Seldemirov Aleksandr / 06.05.2020

Episode #6. Who is a Product Owner and why is he needed in an IT project?

Today we will take a closer look at the Product Owner role. In the previous article, we talked that the Customer role and the Product Owner role can be combined in one person, ...

Seldemirov Aleksandr / 28.04.2020

Episode #5. The 'Locomotive' Roles in the IT project. What is a difference between O/PO/PM/TL and why are they all necessary?

Today we will talk about a responsibility assignment matrix. We will also discuss in more details the roles which in the previous article were named as ‘locomotive’, which are pul ...

Seldemirov Aleksandr / 28.04.2020

Episode #4. Roles and Responsibilities in an IT project. Why are all those roles necessary (Team Lead, Project Manager, Product Owner, etc.)?

Roles and Responsibilities in an IT project. Why are all those roles necessary (Team Lead, Project Manager, Product Owner, etc.)?  Sometimes big number of roles scares a c ...

Seldemirov Aleksandr / 28.04.2020

Episode #3. Can we trust outsource developers? How do we select a contractor?

Let’s discuss the mental barriers which most entrepreneurs, owners and directors encounter when they hear the word "outsourcing."  Lack of trust:I don't understand how man ...

Seldemirov Aleksandr / 28.04.2020

Episode #2. Outsource vs Development Team in the Company. Advantages and Disadvantages

Why and when you would hire an outsourced teamThere are several hidden advantages of outsourcing which we constantly use in our own company.There are preconceptions about outsourc ...

Seldemirov Aleksandr / 28.04.2020

Episode #1. What are the current events on the IT market? Remote work and the concept of distributed development. The future of the economy in a digitalized society.

All of us realize the reality of irreversible changes in the world around us. The majority of companies in the world are entering or already have entered the world of online busin ...

Seldemirov Aleksandr / 02.02.2020

BIMLIB case. BIM-content platform

Case: BIMLIB — Building Information Modeling Library Customer: A construction holding Task: Create simple and convenient system of quick preparation of a bill of materials f ...

Seldemirov Aleksandr / 15.01.2020

ERP for Business. Do I really need it?

Pondering over prospects of ERP platform integration into your business, you need to understand precisely which tasks you are planning to use it for. Do you evaluate your manuf ...

Seldemirov Aleksandr / 18.09.2019

Teamwork and roles in IT projects

Any project goes through initial overview steps, called “presale”: Conceptual foresight of the output productEstimated project budgetTime required for completion of the project ...

Seldemirov Aleksandr / 05.08.2019

How to become a Senior Developer. Path of development.

Where do programmers start from? According to an ideal scenario, a programmer starts his education in school already. Specialized mathematical education becomes a foundation an ...

Seldemirov Aleksandr / 19.07.2019

How to estimate IT system development time?

How can a client be sure that the payment for the development guarantees the same amount of working efforts, and all declared time is used for solving the task? Such a question ...

Seldemirov Aleksandr / 06.06.2019

How to involve a freelancer into teamwork?

Can a solo freelancer become a team player? Personal inclination for a team play has an important role. There are people who are comfortable to work alone and there are those w ...

Seldemirov Aleksandr / 24.05.2019

When is outsource development more effective than in-house, and especially, when should we look for it?

Creation of any project, big company, corporation, as well as start-up can be compared to a construction of a building. For an implementation, we would need the following:  ...

Seldemirov Aleksandr / 24.05.2019

Why do programmers inside of a company say «No» to you?

We are often approached by companies with unfinished software development IT projects which actually need to be redone from the scratch. Our statistics: 3 of 4 projects are like t ...

Seldemirov Aleksandr / 24.01.2019

Fix Price or Time & Material models?

As our experience shows: Fix Price model in general is 2-2,5 more expensive than Time & Material. With T&M model, everyone is satisfied with results and execution ...

Seldemirov Aleksandr / 17.12.2018

Oracle Hyperion Software

Oracle Hyperion Planning Software Oracle Corporation is an American company, the biggest producer of software in the worldOracle Hyperion is a software product line which is ...

Seldemirov Aleksandr / 28.11.2018

International Conference A2IC-2018

Main Hall of A2IC-2018 Conference  During the conference ITQuick Company presented one of the client projects. A2IC covered the following themes: Machine learningArt ...

Seldemirov Aleksandr / 01.08.2018

Development Principles — Agile and Waterfall.

If we talk about project development approaches we can highlight these two: Agile and Waterfall. These two development models are applied, not only during software development, bu ...

Seldemirov Aleksandr / 31.05.2018

CRM system. Client category 3. Continuation.

Previous articles: CRM system. Selection and setup. General information.CRM system. Client category 1. Continuation.CRM system. Client category 2. Continuation. The third ca ...

Seldemirov Aleksandr / 29.05.2018

CRM system. Client category 2. Continuation.

Previous articles: CRM system. Selection and setup. General information.CRM system. Client category 1. Continuation. This category of entrepreneurs understands that it is ne ...

Seldemirov Aleksandr / 28.05.2018

CRM system. Client category 1. Continuation.

Beginning is here: CRM system. Selection and setup. General information.   Category 1. Very cool guys. As the best, they keep their data in a cloud or in the worst c ...

Seldemirov Aleksandr / 28.05.2018

CRM system. Selection and setup. General information.

CRM is a Customer Relationship Management system. It also can be called a client database. This is not just a database, but a more coherent software solution which, with correct s ...

Seldemirov Aleksandr / 30.04.2018

How to solve a problem «URGENTLY»

We always want to solve a potential client's problem. In the beginning, we are trying hard to communicate with a client in order to clarify details, because if a client fully unde ...

Seldemirov Aleksandr / 28.04.2018

Sales channels from small to big

It happened that our company has been working mainly with small and medium-sized businesses (from 100 people) which were our clients. We look for clients through various channels ...